Who can I contact for support?
At any time, with any questions, you may contact any of these fine folks:
Mary Kate Derrick, Host Manager
MARYKATE@TRIVIAMAFIA.COM
(563) 349-7847
Brenna Proczko, Executive Vice President
BRENNA@TRIVIAMAFIA.COM
(651) 497-5441
Chuck Terhark, Owner-Operator
CHUCK@TRIVIAMAFIA.COM
(612) 423-4366
Corrin Voeller, Recruiter
Use this contact list for any questions, comments, complaints, quibbles, or clarifications you may have relating to your trivia night, or for any employment-related things. Your primary point of contact will be the Host Manager, but continue down the list if they are not available.
Note: Questions about paychecks, PTO balance, reimbursement et al should be sent to payroll@triviamafia.com.
On the night of hosting, you can reply-all to the questions email to get thoughts from your fellow hosts.
You can call the On-Call person for your event's day (Mary Kate and Brenna cover Friday-Monday; Tuesday is Charles Spolyar, Wednesday is Richard Thorson, Thursday is Marcus Woodard). You can also contact AV Expert Davis Steen via Slack or email.
You can post in the Host Slack under the channel that matches your issue, whether it be #answer-app, #avtroubleshooting, #content, #initialsgame, #social-media, #sub-needed, or #general.
If you're hosting a Private Event, you can use the #privateevents channel in Host Slack, email Richard or Greg or events@triviamafia.com, or any of the On-Call team (if it's the day of the week they are on).
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