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Glossary
PTO and Holidays
How to Host Initials Game Live
So you want to be an Initials Game Live host? Great choice! This guide, and the pages that follow, will outline everything you'll need to know to become a successful IGL host. Before You Arrive First, your pregame checklist: On the day of your event, ...
Tips & FAQ
Coming soon.... Next: The Initials Game Live App >
About Trivia Mafia
Playing Trivia and Ineligibility
Hosts may play regular trivia or theme events, but Trivia Mafia staff are ineligible for participation in our large competitive tournaments. This includes all events for which we sell tickets and/or at which there is a monetary prize (i.e. the Tournament of Ch...
How do I pronounce this?
The Official Trivia Mafia Pronunciation Guide for Words We Use a Lot Thank you for caring about saying words right. This document contains words we use frequently (as opposed to one-off words) that we’ve heard hosts have a hard time with. Have an idea that sh...
How do I decide if this answer is right?
Sometimes it is tricky to determine when to give full or partial credit for an answer that doesn't perfectly match what our Editorial team has provided. Don't sweat it too much! You got this. You have three key resources: the internet: teams are not allowe...
How do I suggest content?
Become a Content Creator If someone doesn't currently work for us but is interested in writing questions for pay, they can apply here. Existing staff can submit question ideas at any time by emailing them to submissions@triviamafia.com, which is monitored by...
What if the site tells me they want to cancel a game/make a schedule change?
The host is the reporter-on-the-scene - but all you have to do is report back. Include the info in your Host Feedback, and/or send an email or Slack message to the Host Manager to pass along to the correct person. We ask sites to give us 48 hours notice for ...
Recruiting Resources and Strategy
Internal Posting Putting it on Slack Social Media Organic Paid Ads
Reviewing Applications
Some best practices for reviewing applications as they come in: Simply did they answer all the necessary questions completely? Quality of answers (did they spend time with our application? Bonus points if you can tell they had fun filling it out and didn't...
Conducting Host Interviews
Host interviews should take about 30-45 minutes, and can be scheduled on Google Meet or Zoom. Link to Interview Template. Usually best to save template as a copy and title with the name of the candidate and date of interview. Save to shared interviews ...
Extending the Offer
Once interviews have been completed, interview notes are reviewed and a candidate is selected for a particular location, Mary Kate extends the offer via email. This email lists the location we have in mind, day of the week (and if it's weekly, monthly etc,) an...
What’s Happening Post
For both Trivia Mafia and The Initials Game Live, we create an image deck for posting on Meta (FB and IG). This deck is focused on What’s Happening in a limited sense: new schedule events/customer sites, schedule event changes (Long Term Schedule Changes, one-...
One-Time Cancellation
What is a Cancellation: Customer needs to call off regularly scheduled event one time, so we are making sure that it's communicated to the public, to the customer and host, and to billing. Why would this happen: The Customer may have a conflicting or overl...
Long-Term Schedule Change
What is a Long-Term Schedule Change? Customer wants to change the day of the week, start time, or frequency of their event. Why would this happen? Could be that they received player/host feedback that they wish trivia started earlier/later, they have a sche...
Site Going On Hiatus
What is a Hiatus: Customer wants to take a planned, extended break from their event. Why would someone go on Hiatus: Could be a seasonal shift (most common for summer, especially), they are doing some remodeling/renovations and will not be open, or they are...
End Contract
Why is this happening: Customers are ending service with us, which could be for a variety of reasons! The business may be closing; trivia may not fit in to their budget or they are underwhelmed with the results; their contract may have been for a limited run...
Customer Sites Master Base Structure: Sites, Schedules, Life Cycle Events, Reality and More!
What: is Airtable, even? Our main company database is housed within Airtable. Information is separated into Bases, Tables, and Records. Tables can be synced between bases to share information instead of duplicating it. Automations built into Airtable, as well...