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How do I suggest questions?
Email or Message the Editorial team You can reach out at any time to our Editorial team directly - use the #content channel in the Host Slack, or email our Editor-in-Chief Aaron. You don't need to worry about writing the complete question, just drop a line to...
What if the site tells me they want to cancel a game/make a schedule change?
The host is the reporter-on-the-scene - but all you have to do is report back. Include the info in your Host Feedback, and/or send an email or Slack message to the Host Manager to pass along to the correct person. We ask sites to give us 48 hours notice for ...
Recruiting Resources and Strategy
Internal Posting Putting it on Slack Social Media Organic Paid Ads
Reviewing Applications
Some best practices for reviewing applications as they come in: Simply did they answer all the necessary questions completely? Quality of answers (did they spend time with our application? Bonus points if you can tell they had fun filling it out and didn't...
Conducting Host Interviews
Host interviews should take about 30-45 minutes, and can be scheduled on Google Meet or Zoom. Link to Interview Template. Usually best to save template as a copy and title with the name of the candidate and date of interview. Save to shared interviews ...
Extending the Offer
Once interviews have been completed, interview notes are reviewed and a candidate is selected for a particular location, Mary Kate extends the offer via email. This email lists the location we have in mind, day of the week (and if it's weekly, monthly etc,) an...
What’s Happening Post
For both Trivia Mafia and The Initials Game Live, we create an image deck for posting on Meta (FB and IG). This deck is focused on What’s Happening in a limited sense: new schedule events/customer sites, schedule event changes (Long Term Schedule Changes, one-...
One-Time Cancellation
What is a Cancellation: Customer needs to call off regularly scheduled event one time, so we are making sure that it's communicated to the public, to the customer and host, and to billing. Why would this happen: The Customer may have a conflicting or overl...
A Holiday is coming up - is trivia cancelled?
Trivia Mafia does not run any live, regular games for five holidays a year:Independence Day (July 4), Thanksgiving Day, Christmas Eve and Day (Dec 24 and 25), and New Year's Eve (Dec 31). For any other holiday - Martin Luther King, Jr. Day, Memorial Day, Lab...
New Host Here
What do we mean by that? This is when an active Schedule event changes the permanent host. Typically, it's one Trivia Mafia employee replacing another. Why would this happen? Most often a host change is caused by the host's availability changing, but can ha...
Hiring Process
Once we have decided which applicant to hire, the staffing department takes the following action steps to officially hire and onboard: Corrin's Steps 1. Official Offer to Host Send the email below: "Hi NAME,Thanks so much for interviewing for our open po...
Paperwork
Here is a draft of the email we send to new hired part-time hosts in Minnesota. The only things we change when the site is not in Minnesota is the piece about the Minnesota state W4. Action Items this email instructs them to complete: Read through hosting ...
Pen & Paper Hosting
Pen & Paper is old school! In the beginning, all Trivia Mafia trivia events had paper answer sheets - they were a full 8.5"x11" with a black-and-white image round printed on the back. These were printed in bulk and mailed every two weeks to hosts, along with...
How do I look up my scores from a past game?
Finding past games in the app Log in and click "Host a Game," but before you choose a trivia event to set up, go to the fine print below the Begin Event button. Click on the link at the very bottom, which will take you to your recently hosted games! Game...
Slack
Trivia Mafia Admin Slack The primary triviamafia.slack.com workspace is for the Administrative peoples - anyone who is not only a host (with the exception of On-Call hosts). Channels Here's where I'll talk about the various channels, and how to organize t...
About Trivia Mafia
Trivia is supposed to start, but there are no (or few) teams?
Sometimes no one shows up to play trivia. It's a bummer, but it happens — at some sites more than others. Here are a few ways to keep up morale: Stay positive. Chat with the staff, and visit with any patrons who say they don’t usually play trivia. You don'...
Who can I contact?
It's a Real Who's Who Over Here Trivia Mafia employs hundreds of people (literally, more than two hundreds), but the vast majority are hosts working fewer than three hours a week. Use this contact list for any questions, comments, complaints, quibbles, or c...
First Half
Game. On. The clock has flipped to a round number that matches the one on the posters. It is time for you to wipe your sweaty palms on your slacks and grab that mic like you mean it. It's go time. It's game time. It's time for the second of the Three Sp...
Intermission
Let's all go to the lobby. This is the point when teams are told to talk amongst themselves, refresh their refreshment, and generally take a breather while you get to grading. Assuming you're in charge of the music, that should be set at a medium level during...