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Customer Sites Master Base Structure: Sites, Schedules, Life Cycle Events, Reality and More!
What: is Airtable, even? Our main company database is housed within Airtable. Information is separated into Bases, Tables, and Records. Tables can be synced between bases to share information instead of duplicating it. Automations built into Airtable, as well...
Long Term Substitutes
What is a long term substitute? A long term substitute covers three or more shows in a row for a host who needs extended time off. They take over as the assigned host for the schedule and assume all of the duties of the regular host during their substitution ...
New Event Starts
What is a New Event Start: Once a SAM marks a lead as Contract Received for a new event at a new site or one with which we have an existing relationship. Why would this happen: How does the process work: FIRST: SAM marks Lead Contract Received once they e...
Reality Table Deep Dive: Certified Divers Only!
https://triviamafia.slack.com/archives/C04T4FW3GH3/p1738779375728779 This page should eventually look like this post^
One Time Schedule Changes
What is a One Time Schedule Change (OTSC): Customer wants to shift their event's day or time for a single event. This process communicates the change in date or time to the customer, host, public, and TM Admin. Why would this happen: The Customer may have a...
Changing a Schedule and/or Site Name
Changing a Customer's NameWhen a customers name is changed, for instance Kilt Check changing to Bossfight Brewing Co. or Boomtown Duluth being changed to Boomtown - Duluth, that change needs to be applied in many different places. TM Site List Font of Real...