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What is a Long-Term Schedule Change? Customer wants to change the day of the week, start time, or frequency of their event. Why would this happen? Could be that they received player/host feedback that they wish trivia started earlier/later, they have a sche...

What is a Hiatus: Customer wants to take a planned, extended break from their event. Why would someone go on Hiatus: Could be a seasonal shift (most common for summer, especially), they are doing some remodeling/renovations and will not be open, or they are...

Why is this happening: Customers are ending service with us, which could be for a variety of reasons! The business may be closing; trivia may not fit in to their budget or they are underwhelmed with the results; their contract may have been for a limited run...