Site Going On Hiatus
What:
Customer wants to take a planned, extended break from their event.
Why:
Could be a seasonal shift (most common for summer, especially), they are doing some remodeling/renovations and will not be open,
How:
FIRST: Long-Term Schedule Change Form is filled in (Sam, admin, or customer) noting the last day of the current schedule, the first day of the new schedule, and the type of change requested.
THEN:
Airtable automation
- Sends a message tagging the Host Manager and Brand Engagement Director to take action on the schedule chnage.
- Account Person updates the Public Google calendar. Host Manager looks for automated email to host and manually updates the Host Calendar for TMC only. Social Media person notes for inclusion in What's Happening (weekly roundup) post and/or same-day posting + inclusion in newsletter the week of the cancellation.
- Creates a draft for the Hosting Manager to follow up with the host about the schedule change to confirm availability.
- Reality Table entries get attached to the Event at time of form submission.