Site Going On Hiatus
What:
Customer wants to take a planned, extended break from their event.
Why:
Could be a seasonal shift (most common for summer, especially), they are doing some remodeling/renovations and will not be open, or they are evaluating their event programming for the time being.
How:
FIRST: Long-TermHiatus Schedule ChangeBegin Form is filled in (Sam, admin,Sam or customer)admin) noting the last daystart of the currenthiatus, schedule,a note (reason for the firsthiatus dayprovided ofby the new schedule,customer), and thea typepotential ofreturn changedate requested.(if provided by customer).
THEN:
Airtable automation
- Sends a message tagging the Host Manager and Brand Engagement Director to take action on the schedule chnage.
- Account Person updates the Public Google calendar. Host Manager looks for automated email to host and manually updates the Host Calendar for TMC only. Social Media person notes for inclusion in What's Happening (weekly roundup) post and/or same-day posting + inclusion in newsletter the week of the cancellation.
- Creates a draft for the Hosting Manager to follow up with the host about the schedule change to confirm availability.
- Reality Table entries get attached to the Event at time of form submission.