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Outbound/Prospecting Email Templates
Inbound Inquiry Follow-up Email Template
Contract Email Template
New Site/Host Intro - Welcome Email Template
Trivia is supposed to start, but there are no (or few) teams?
Sometimes no one shows up to play trivia. It's a bummer, but it happens — at some sites more than others. Here are a few ways to keep up morale: Stay positive. Chat with the staff, and visit with any patrons who say they don’t usually play trivia. You don'...
One-Time Schedule Change - One-Time Cancellation or Schedule Change Form (OTSC)
A Site Needs to Change One of Their Events While the success of our site's events are based on regularity and reliability for players to know which night and time they can play week after week to build habits and routines around, sometimes sites have their ow...
Changing a Schedule and/or Site Name
Changing a Customer's NameWhen a customers name is changed, for instance Kilt Check changing to Bossfight Brewing Co. or Boomtown Duluth being changed to Boomtown - Duluth, that change needs to be applied in many different places. TM Site List Font of Real...
Who can I contact for support?
At any time, with any questions, you may contact any of these fine folks: Mary Kate Derrick, Host Manager MARYKATE@TRIVIAMAFIA.COM(563) 349-7847 Brenna Proczko, Executive Vice President BRENNA@TRIVIAMAFIA.COM(651) 497-5441 Chuck Terhark, Owner-Operator ...
First Half
Game. On. The clock has flipped to a round number that matches the one on the posters. It is time for you to wipe your sweaty palms on your slacks and grab that mic like you mean it. It's go time. It's game time. It's time for the second of the Three Spee...
Intermission
Let's all go to the lobby. This is the point when teams are told to talk amongst themselves, refresh their refreshment, and generally take a breather while you get to grading. Assuming you're in charge of the music, that should be set at a medium level during...
Second Half
Second Verse, Not Like the First The second half goes faster and has a bit more variety in it — and, the questions tend to get just a tad bit harder! It's super fun, you'll love it. Round 5 Before you read the round, do a quick revisit of the rules: No sh...
Post-Game
After the Party is the After Party Reading off the winners, thanking the staff, maybe getting some applause for yourself - it's a bit of an adrenaline rush to wrap up! But after you get off the mic for the last time, there are a few last things on your checkl...
Cheating Cheaters and the Suspicion Thereof
If Team Apple accuses Team Berry of cheating, you should take the allegation with a grain of salt, but always in good faith. Ask for specifics about why they are concerned, and then determine the best way to bring it up with Team Berry. If prizes have already ...
Handling Hecklers
ARE WE ALL YELLING NOW? There is no one correct way to manage surly guests. It is often best to ignore those bar patrons who are clearly just seeking attention. People who think it’s funny to yell out wrong answers or “clever” comments will often tire out or ...
Icky Team Names
Icky Team Names Oh, those teams that think they’re sooooo funny by making their team name “I Wish This Microphone Was a D***” or try to make a joke Too Soon about an untimely celebrity death/tragic news event. Our questions are written to be PG, so you've got...
Dealing with Difficult News Events During a Trivia Night
I Read the News Today, Oh Boy... Sometimes a troubling news story will break just before—or even during—your trivia game. This can create uncomfortable situations for our hosts and our players, to say the least. When such situations occur, you may feel the ...
Code of Conduct
Be Respectful Always be fair and courteous to fellow Trivia Mafia employees, customers, players, and the staff of businesses associated with Trivia Mafia. You may get heckled, but keep to the high road when you respond. While some teasing and joking is fun to...